Ongoing Google Business Profile Management

Weekly posts, monthly photos, review responses and rank tracking — the cadence that keeps the map pack yours.

Outcome: Stay in the top 3 once you've earned it.

Ranking in the map pack is one job. Staying there is a different job. GBP management is the operational discipline of keeping the profile fresh, active and responsive — every week, without fail.

Google rewards profiles that behave like real, active businesses. That means posts, photos, review responses, Q&A activity, and services-list updates on a predictable cadence. That's what management delivers.

What's included

  • Weekly Google Post (offer, update or event format)
  • Monthly photo drop (4–6 new photos, geo-tagged)
  • Review responses within 24 hours
  • Q&A monitoring and seeding
  • Services list refresh every quarter
  • Monthly ranking snapshot for target keywords
  • Monthly one-page WhatsApp report
  • GBP Insights review and next-actions log
  • Suspension monitoring and rapid response

How the process works

Step 1
Onboarding

We inherit the profile, brand voice, review response templates and posting themes.

Step 2
Content calendar

Monthly posting calendar built in advance and shared for approval.

Step 3
Execution

Posts, photos and responses go out on schedule. You approve nothing week-to-week unless you want to.

Step 4
Monthly report

One-page WhatsApp report: ranks, views, calls, WhatsApp taps and the month's next-actions.

Deliverables

  • Weekly Google Posts (live on profile)
  • Monthly photo drops
  • Response to every review within 24 hours
  • Monthly ranking + insights report

Investment

R2,500/month (Growth Care™). Cancel anytime.

Why this matters

Every month a GBP sits idle, competitors that are active gain ground. Management is insurance on the ranking you paid to earn.

Beyond ranking, it's a lead-quality lever: profiles with fresh photos and recent reviews convert 30–60% better than dormant ones.

Common mistakes we fix

Posting sporadically

One post every six weeks is worse than no posts at all — it signals inactivity.

Templated review responses

Google's own guidance discourages canned responses. We write each response short but specific.

Ignoring Q&A

The Q&A section is public and unmoderated. Un-answered questions kill trust faster than negative reviews.

FAQs

Can I cancel monthly management?

Yes, month-to-month. No lock-in contracts.

Do I need to approve every post?

Only if you want to. Most clients approve the calendar once a month and we execute from there.

Who writes the responses to negative reviews?

We draft. You approve. This is the one workflow we never fully automate.

What if a review is fake or defamatory?

We flag it to Google using the correct policy category and follow up until Google rules.

Do I get a report?

Yes — a one-page WhatsApp report on the first of every month.

How is this different from optimisation?

Optimisation is the initial rebuild. Management is the ongoing cadence that keeps it working.

Ready to start?

Book a free 30-minute WhatsApp strategy call. No slides, no pitch — just a clear next step.